Terms of use



This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website 'my therappy' (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

· Our Privacy Policy and Cookie Policy [http://www.northdevonhealth.nhs.uk/disclaimer/]1, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Information about us developed by Northern Devon Healthcare NHS Trust

www.my-therappy.co.uk is a site developed and operated by North Devon Healthcare NHS Trust ("We") of North Devon District Hospital, Raleigh Park, Barnstaple, Devon, EX31 4JB.

Changes to these terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis and we reserve the right to withdraw, suspend or amend the material and services that we provide on our site, including these terms of use at any time without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at ndht.mytherappy@nhs.net

Use of the site

You may use our site only for lawful purposes. You may not use our site:

· in any way that breaches any applicable local, national or international law or regulation;

· in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

· for the purpose of harming or attempting to harm any person in any way;

· in a way that infringes the rights or, restricts or inhibits anyone else's use and enjoyment. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue;

· to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (please see below);

· to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

· use the site in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; or

· to knowingly transmit any data, send or upload any material which is malicious or technologically harmful or which may adversely affect the operation of any computer software or hardware.

You may view, download for caching purposes only, and print pages from the site, however, you must not:

· reproduce, duplicate, copy of re-sell any part of our site in contravention of these terms of use;

· use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors;

· adapt, alter or create a derivative work from any content or material from the site without our prior written permission;

· infringe our intellectual property rights or those of any third party in relation to your use of the site;

· harvest or otherwise collect information from the site without our prior written consent; or

· access without prior written approval from us, interfere with, damage or disrupt:

o any part of our site;

o any equipment or network on which our site is stored;

o any software used in the provision of our site; or

o any equipment, network or software owned or used by any third party in connection with the site.

We reserve the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Intellectual property rights

Unless otherwise indicated, we are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. All rights in the content and material that is made available via this site, without limitation, the design, layout, look, appearance, graphics and arrangement of such content is owned, controlled or licensed by or to Us and are protected by and subject to all applicable English or international intellectual property laws including copyright. All such rights are reserved.

Uploading content to our site

Anything you post, transmit, upload or distribute on the site is referred to as "User Content". You are solely responsible for the User Content you post, transmit, upload or distribute on the site.

The content standards set out below apply to any and all User Content you contribute to our site and to any interactive services associated with our site. You must comply with the spirit of the standards as well as the letter. The standards apply to each part of any contribution as well as to its whole. You must ensure that User Content:

• is accurate (where they state facts);

• is genuinely held (where they state opinions);

• complies with applicable law in the UK and in any country from which they are posted; and

• is free from any harmful content including computer viruses.

You must also ensure that User Content does not:

• contain or promote any material which is unlawful, libellous, defamatory of any person, obscene, pornographic, indecent, offensive, lewd, suggestive, hateful, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable;

• contain or promote sexually explicit material, violence, discrimination based on race, sex, religion, belief, nationality, disability, sexual orientation or age;

• contain any other person's personal information;

• infringe any copyright, database right, trade mark, privacy or any other intellectual or proprietary rights of any other person;

• be fraudulent or likely or intended to deceive any person;

• be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

• be threatening, abuse or invade another's privacy, or be likely or intended to cause annoyance, inconvenience or needless anxiety;

• be likely to harass, upset, embarrass or alarm any other person;

• be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

• give the impression that they emanate from us, if this is not the case; or

• advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

All User Content uploaded to our site will be considered non-confidential and non-proprietary.

Please be aware that by submitting User Content to our site, you grant to us a full non-exclusive, royalty-free, perpetual, transferable, irrevocable right to, including without limitation, the right to store, manipulate and reuse such material or content for an indefinite period. You also grant to us the right to pursue at law any person or entity that violated your or our rights in the User Content by a breach of these terms of use.

We reserve the right to remove or modify any User Content you make on our site if, in our opinion, such material does not comply with the content standards set out in these Terms of Use.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these terms of use.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we aim to ensure that the information published on our site is accurate and consistent with current knowledge, we do not warrant or guarantee the applicability, accuracy, completeness, performance or suitability of any content or material found or offered on the site for any particular purpose.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any direct, indirect or consequential loss or damage (including any loss or damage of any kind arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable) incurred by you in connection with:

· your access to, display of or use of our site; or

· delay or inability to access, display or use our site;

(including, but not limited to your reliance on any content displayed on our site, any computer viruses, information, software, linked websites, application or resources, products and services obtained through our site, or otherwise arising out of the access to, display of or use of our site) whether arising out of negligence, breach of contract, tort or otherwise.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content or reliability of the linked websites, applications or resources on our site. Such links should not be interpreted as endorsement by us of those linked websites, applications or resources. We cannot guarantee that these links will work at all times and we have no control over the availability of the linked websites, applications or resources. We are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage or other damages or expenses resulting therefore.


We take no responsibility and assume no liability for any User Content uploaded by you or any third party, or for any loss or damage thereto. We are not liable for any statements, representations or User Content. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

You furthermore agree to indemnify us against all losses incurred by, awarded against or agreed to be paid by us (whether before or after the making of the demand pursuant to the indemnity hereunder) arising from any loss incurred by us, or third party claim or rights as a result of:

(i) your breach of these terms of use;

(ii) your violation of any law or rights of a third party; and/ or

(iii) your use of our site.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by introducing (whether knowingly or not) viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 (as amended from time to time) and/or could be acting negligently, giving rise to a claim in the civil courts. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not:

· establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;

· establish a link to our site in any website that is not owned by you;

· frame our site on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in these terms of use.

Third party links and resources in our site

Where our site contains links to other sites, applications and resources provided by third parties, these links are provided for your information and reference only. Our inclusion of hyperlinks to such sites, applications and resources does not imply any endorsement of the material on such sites, applications and resources.

We have no control over the contents of those sites or resources and are not responsible for their contents or the privacy or other practices of such websites.


If any of these terms of use is deemed invalid, void, or for any reason unenforceable, that term will be deemed severable and will not affect the validity and enforceability of any remaining terms of use.

Applicable law and jurisdiction

These terms of use and any and all claims, disputes or proceedings of any kind (whether relating to contractual or non-contractual obligations) arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Furthermore the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (whether contractual or non-contractual) that arises out of or in connection with these terms of use.

Contact us

To contact us, please email ndht.mytherappy@nhs.net

Thank you for visiting my-therappy.co.uk